An updated version of the operating system available for your device is recommended and below are the minimum requirement
Apple devices: iOS 10 and above
Andriod devices : 8.0 and above
Desktop/Laptop: An updated version of Google Chrome, Mozilla Firefox, and Safari. We recommend using Google Chrome
NOTE: You can use Safari on Mac OS X, but you will not be able to access the screen sharing feature.
Mobile/Tablets : An updated version of OS,Safari for IOS devices and google chrome for andriod.
NOTE : Mobile use is recommended for students only, Tablets can be used by teachers with limited features.
Ports & IP's which need to be open
We recommend opening all mentioned ports, IP's as well as whitelist domains for the best experience in restricted or closed networks such as universities, schools, offices. You may go ahead and share the below details with your organization's IT Team.
Open TCP and UDP port 443, 80, 3478, 3480 and UDP ports 1025 - 65535 for inbound and outbound traffic to the following IPs.
Mandatory - add below in whitelist for HTTPS and web socket requests.
Scantron Pre/Post Testing requirements : Pop-up blockers need to be disabled
Internet Speed Requirements
*Other features include live chat,
whiteboard, content sharing (ppt, doc etc).
Mbps = Megabytes per second
Speed calculation: Speed test result
you will get on any speedtest site is in megabits per second. To calculate the
actual speed in Megabytes divide the speeds by 8
Sites for speed test :
www.speedtest.net or Fast.com
Eg . My speed test result is 8 mbps
download and 4 mbps upload. This result is megabits per second. My result is
megabytes for download will come 8/8 = 1 megabyte and for upload 4/8 = 0.5