How can I adjust the sample rate of the speakers on my computer to avoid audio recording issues in the Virtual Classroom while using the WizIQ Desktop app?

How can I adjust the sample rate of the speakers on my computer to avoid audio recording issues in the Virtual Classroom while using the WizIQ Desktop app?

You can follow the steps below to adjust the sample rate of your speakers to avoid any audio recording issues in the Virtual Classroom: 

1. Right-click the Speakers icon (see Figure 1.1) present at the bottom right corner of the task-bar and click Playback devices (see Figure 1.2). 

Figure 1.1



Figure 1.2


2. Double-click the Default Device (see Figure 1.3). 

Figure 1.3


3. On the Speakers Properties window, click the Advanced tab and select the sample rate and bit depth as 24 bit, 44100 Hz (Studio Quality) from the drop-down list (see Figure 1.4). Click the OK button to save your settings. 

Figure 1.4


4. Re-launch your live class to record the audio without any issues.