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Virtual Classroom - WebRTC
Virtual Classroom - Flash
1093 error while scheduling perma class
404 Server not found
App not invoking when click on link
Attendee kicked out of the class.
Attendee sees a black screen
Automatic control to the attendees
Black video in recording
Break in Video
Breaks in audio
Change sub domain URL and name
Co-presenter link not displayed
Content is not visible in recording
Content library videos are not show
Content Library Videos gets stuck while playing
Convert .exe to .mp4
Course duration is wrong
Course invites not received
Course start date is not correct
Courses not getting displayed in Online Academy
Cursor forcibly jumps to chat window
Delay in receiving the video.
Delay in video
Edit or delete course
Enroll user in course.
Expired classes shown in upcoming list
Feedback - no comments/ratings
Feedback rating more than 3
Incorrect Recording duration
Incorrect Time Zone
Incorrect tutorial count in the course
Insights not getting updated
Invalid class link error.
Invitation/reminder not received/sent
Invites not received for classes
Lag while writing using Pen tablet
Language Interface not displayed
Live and upcoming classes are not displayed
Media player malfunction
Media player rating 1 - No comments
Microphone not working
Multiple log-in create problem with attendee limit
Need to register after login to download case studies.
New course payment
Non sign up classes are not working
Not able launch class before start
Not able to change recurring class time
Not able to join perma class
Not able to schedule the perma class
Not able to upload the content
Not able to upload the logo
Not able to view the text in the whiteboard.
Not able to view to course content.
Not able view slides properly
Not authorized to access recordings
Past class not listed
Perma class recording not available
Perma classes links stopped working
Poll is not working
Poor video quality
Port 1935 not open
Premium members asked to pay for Break-out room and Poll features
Private chat not visible
Public course approval
Receiving blank email for forget password.
Recording in progress
Recording not available
Recording not opening
Recording URl Incorrect error.
Redeem coupon code option not available.
Screen share is missing
Screen share lag
Screen share not working on Mac
Screen sharing does not start
Server encountered a temporary error
Server error in accessing classes
Single Sign on.
Slow while initializing
SOAP API issues.
Status Ping URL error
Students link is not working
Students not able to hear the teacher
Teacher not able hear the student
Trouble in copying chat
Un-enroll a user from course.
Unable connect the Pen tablet
Unable to access past classes
Unable to access the course in OA
Unable to add teachers
Unable to add text box in the whiteboard
Unable to add/manage teachers
Unable to change the roles under manage groups
Unable to connect with server
Unable to create mp4 recording
Unable to create the multiple classes
Unable to delete the content upload from desktop
Unable to download and view recording
Unable to edit/save Profile
Unable to enroll
Unable to enroll in course.
Unable to enter class
Unable to hear the audio
Unable to install
Unable to invite attendee
Unable to kick out attendee.
Unable to launch class in IPAD tab
Unable to launch the class
Unable to load recording and grey screen
Unable to login to WizIQ
Unable to manage teachers
Unable to play the Video in the Content Library
Unable to play videos in course
Unable to play YouTube
Unable to schedule class
Unable to schedule class for current time.
Unable to schedule recurring class
Unable to see the video.
Unable to select the teacher while scheduling the class
Unable to sign-in
Unable to sign-up
Unable to start the camera
Unable to switch back to classic view
Unable to transfer the audio control
Unable to transfer video control
Unable view recordings in IPAD tab
Upload content method error
Upload logo request
Uploaded content name not displayed.
User permissions and roles edit
Users count not shown correctly
Video and Voice is not in sync
Video got stuck
Videos not sync on student side
View class button is not working
View course button is not working
White Label not applied
Whiteboard not visible due to screen resolution
Record not found
Mobile APP - White-Label - OA
Mobile APP- White-Label - VC
Web - White-Label - OA
Web - White-Label - VC
VC Integration Old
Other Service Request
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